Help Articles

Help Articles: Log Viewer Error – “libpng warning: ICC: profile ‘ICC Profile’: ‘CMYK’: invalid ICC profile color space”

What is an ICC (international color consortium)profile?  It’s how your device reads colors. No matter how carefully devices such as display screens and printers are manufactured, there are inevitable small variations, even from the same manufacturer’s production line.  Added to this is the problem of mixing devices from different manufacturers or production lines.  So each device …

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Help Articles: WinCC OA as a Service

In the event of a power system failure or similar event that forces the workstation to power down and restart, the following document will show you how to configure WinCC OA to start and run automatically in a Windows Operating System Environment. This is accomplished by configuring the WinCC OA Pmon (Process Monitor) to run as a service versus launching it as an application.

Help Articles: Managing WinCC OA Log Files

Introduction The log files in WinCC OA contain a wealth of information about the running system.  The log viewer is handy during development when troubleshooting bad IO address, scripting syntax errors, etc. All of those messages are written to the appropriate log file in the <project>/log folder. These files have names like: PVSS_II.log WCCOActrl1.log WCCOAui0.log WCCOAs7.log Defining Log …

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Help Articles: Initialize RAIMA-Database for Living Alerts

Introduction If you have crashed your WinCC OA project and received any of the following errors in your log viewer, then this help article is for you. Error code SEVERE, 69, Database error, AlertCacheItem, loadComment, Code :0 Other associated errors: alliving, AlertHist Summary The living alerts are stored in the alliving-folder of the RAIMA-database. When …

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Help Articles: Wibu-key and WinCC OA License Troubleshooting

Introduction Here are a few troubleshooting tips for customers using a Wibu dongle key and corresponding “shield.txt” license file. This help article is valid for WinCC OA versions 3.12, 3.13, 3.14, 3.15, and 3.16. WinCC OA version 3.17 uses an updated license management tool called CodeMeter by Wibu-Systems. Make sure the WibuKey Setup option was installed with …

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Help Articles: Backing up a WinCC OA Project

Introduction All WinCC OA application files are stored in the project folder and its sub-directories. There are two ways to backup this folder: Offline backup Online backup Offline Backup Stop your WinCC OA application and just copy the entire project folder using e.g. Windows Explorer. The default project directory is located c:\ > WinCCOA_Proj > <your winccoa project …

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